Why UCAAS/CCAAS for your business?

Better Disaster Recovery – Disaster recovery capabilities are some of the most persuasive reasons to consider UCaaS/CCAAS. Think about the importance of maintaining uninterrupted communications. While large companies can build redundancy into their systems, this can be cost-prohibitive for smaller enterprises, or those with tight budgets. Being cloud based offers users access to communications from any location, eliminating the need for redundancy.

Rapid Service Deployment – On-premise solutions can take months and even years to roll out company-wide. Upgrades can take just as long. With UCaaS/CCAAS, a new feature or service can be available to all employees immediately.

Greater Employee Mobility – Cloud-based systems provide access from anywhere, at any time, solving what is often referred to as the “BYOD” (bring your own device) challenge. 

Improved Team Collaboration – With features like audio and video conferencing, as well as interoperability between devices, employees can connect from any location.

Enhanced Customer Relationship Management (CRM) – Contact center capabilities, interactive voice response, call routing, and other outstanding features will make it easy to build relationships with customers, all while seamlessly integrating these interactions with your CRM software.

Centralized Management – One of the more significant challenges in managing any kind of premise-based application is scaling the administrative functions. This can include setting up new users, applying patches, or updating features. The tasks may need to be repeated many times, depending on the architecture of the on-premises solution. With a hosted UC solution, the administrative tasks are centralized, allowing the administrator to perform tasks once, and be confident that those changes will take place company-wide.

Meeting services

In today's fast-paced business environment, effective communication and collaboration are essential to success. That's why we offer powerful meeting tools that enable you to connect with your team and partners from anywhere in the world.

Our meeting tools offer a range of features that are designed to streamline your workflows and make your meetings more productive. Whether you need to hold a virtual conference, collaborate on a project, or give a presentation, our meeting tools are here to help.

Key Benefits:

• Improved Collaboration: With our meeting tools, you can collaborate with your team in real-time, share screens and files, and communicate through chat or video calls.

• Greater Flexibility: Our meeting tools enable you to work from anywhere, on any device, so you can stay productive even when you're on the go.

• Enhanced Security: We understand the importance of security, so we offer end-to-end encryption and other security features to protect your data and privacy.

• Seamless Integration: Our meeting tools integrate seamlessly with other popular collaboration tools and software, so you can streamline your workflows and work more efficiently.

Faxing solutions

Are you tired of dealing with the hassle of traditional fax machines? Do you need a more efficient way to send and receive important documents? Our faxing services offer a convenient, reliable, and secure solution.

Our faxing services enable you to send and receive faxes anytime, anywhere, using your computer or mobile device. With our easy-to-use interface, you can send faxes in just a few clicks, without the need for any special equipment or software.

Key Benefits:

Convenient and Reliable: Our faxing services offer a simple and convenient way to send and receive important documents, without the need for traditional fax machines or phone lines.
Secure and Private: We take security seriously and offer features like encryption, password protection, and secure transmission protocols to ensure that your data is safe.
Cost-Effective: Our faxing services are a cost-effective solution compared to traditional fax machines, with no hardware or maintenance costs.
Flexible and Compatible: Our faxing services are compatible with a wide range of file formats, so you can easily send and receive documents in the format you prefer.

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Why work with us?

Moving your voice platform to the cloud can be very confusing due to the extremely large number of companies that provide UCaaS solutions today. Unfortunately, they are not all the same and different carriers are better suited to help different types of environments. When you work with us, we can help you pick the right UCaaS solution for your unique needs.
Assessments – We can help you identify what features you need and your security compliance requirements to choose the correct carriers to bring in.Audit Services – We will audit your current communications services and platform solutions to determine if you are using the best and most cost-effective solution for your business.Design – We can recommend UC solutions based on current industry trends and best practices, so you can be sure that you are receiving a quality solution.Procurement – We are UC supplier agnostic and work with numerous providers. We can offer the best options from multiple suppliers.Implementation – In addition to securing the correct UC solution, we can often assist you with implementing new solutions.Expense Management – We want to provide you with a great UC solution within your budget and will work to make sure you are investing your money well.
Working with an independent consultant allows us to analyze your needs and source the best solution provider(s) that meet requirements and exceed expectations. This is done agnostically, letting you focus on the project at hand without being tied down by endless supplier discussions.